Terms and Conditions
Effective Date: 01/05/2025
Last Updated: 01/05/2025
These Terms and Conditions (“Terms”) constitute a legally binding agreement between Contazy ("we", "us" "our") and you, the user (“you”, “your”, “Customer”) of our software products and services.
Please read these Terms carefully before using our software or services. By accessing, registering, installing, or using any part of our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
1. Services Offered
Contazy provides industry-specific software solutions to micro, small, and medium-sized enterprises (MSMEs) across sectors such as retail, manufacturing, and healthcare. The services may include inventory management, billing, analytics, and other digital solutions.
2. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into contracts to use our services. If you are accessing our services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind such entities to these Terms.
3. Account Registration and Security
To access certain features, you may be required to register an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access or security breach
We are not liable for any loss or damage resulting from your failure to secure your account.
4. License and Restrictions
We grant you a limited, non-exclusive, non-transferable license to use our software and services for your internal business operations. You agree not to:
- Copy, modify, reverse engineer, or create derivative works
- Resell, sublicense, or lease our software
- Use the services for unlawful or fraudulent activities
- Circumvent or attempt to bypass any access controls or security measures
5. Payments and Subscriptions
Certain services may require payment. You agree to:
- Pay all applicable fees as per the pricing plan selected
- Authorize us or our payment processor to charge your payment method
All payments are non-refundable, unless otherwise stated under a specific service agreement or as required by law.
We reserve the right to suspend or terminate your access for non-payment.
6. Intellectual Property
All content, software, and intellectual property related to our services, including but not limited to logos, trademarks, and source code, remain the exclusive property of Contazy or its licensors.
Use of our brand, name, or content without prior written consent is strictly prohibited.
7. Confidentiality and Data Usage
We will treat your business and personal data with strict confidentiality, as outlined in our Privacy Policy.
You agree not to disclose any confidential information about Contazy's software, pricing, or operations to third parties.
8. Termination
We reserve the right to suspend or terminate your access to the services, with or without notice, if:
- You breach these Terms
- You misuse or abuse our platform
- Required by law or government order
Upon termination, your right to use the services immediately ceases.
9. Disclaimers and Limitation of Liability
Contazy provides its services "as is" and "as available." We make no warranties, express or implied, including:
- That the software will be uninterrupted or error-free
- That it will meet your expectations or requirements
To the maximum extent permitted by law, Contazy shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of data, profits, or business opportunities
Our total liability shall not exceed the amount you paid in the last 3 months prior to the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Contazy, its affiliates, and employees from any claims, damages, or losses resulting from:
- Your breach of these Terms
- Your misuse of the software or services
- Your violation of any law or third-party rights
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised “Effective Date.” Continued use of our services after changes constitutes your acceptance of the new Terms.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us:
Last Updated: May 2025